Privacy Policy | Parachute RGV

Effective Date: September 1, 2026

Parachute RGV LLC (“Parachute RGV,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what personal information we may collect, how we collect it, how we use it, and when we may share it.

This Privacy Policy applies to information collected through our website, https://www.parachutergv.com/, through forms and inquiries submitted through our website, through communications with us, and through our services and programs.

1. Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information:

Contact information, such as your name, email address, mailing address, and telephone or mobile phone number.
Business and professional information, such as your job title, organization, department, professional interests, and information you provide when requesting our services.
Inquiry and communication information, including information you submit through contact forms, consultation requests, registration forms, surveys, or other communications with us.
SMS and messaging information, including your mobile phone number, your consent or opt-in to receive text messages, and information concerning your interactions with our SMS communications.
Website and technical information, such as IP address, browser type, device information, pages viewed, referring websites, and general website usage information.
Other information you voluntarily provide, including information contained in messages, applications, requests, or other materials you submit to us.

We do not intentionally collect sensitive personal information unless it is necessary for a specific service or purpose and is provided lawfully.

2. How We Collect Personal Information

We may collect personal information:

Directly from you when you submit a website form or contact us.
When you request information, services, training, consulting, workshops, or other assistance.
When you communicate with us by email, telephone, text message, or other communication methods.
When you register for or participate in our programs, events, workshops, or services.
Automatically through our website, including through cookies and similar technologies.
From business or organizational representatives when they provide information on behalf of their organization.

3. How We Use Personal Information

We may use personal information to:

Respond to inquiries and requests.
Provide, administer, and improve our services, programs, training, workshops, and consulting services.
Communicate with clients, prospective clients, participants, and business contacts.
Schedule consultations, meetings, training, or other services.
Send administrative or service-related communications.
Send SMS/text messages when you have provided the appropriate consent.
Provide customer support and respond to requests for assistance.
Process registrations and manage participation in programs or events.
Maintain and improve our website, services, and business operations.
Protect the security and integrity of our website and systems.
Comply with applicable laws, regulations, legal processes, and contractual obligations.
Carry out other purposes that are disclosed to you at the time information is collected or that are reasonably related to the purposes described above.

4. SMS/Text Messaging

If you provide your mobile telephone number and affirmatively consent to receive SMS/text messages from Parachute RGV LLC, we may use your number to send text messages relating to the services, programs, consultations, scheduling, customer support, and other communications for which you provided consent.

SMS consent and phone numbers are not shared with any third parties or affiliates for their own marketing purposes.

Your consent to receive SMS messages is not a condition of purchasing any goods or services.

SMS Disclosure

If you consent to receive SMS from Parachute RGV LLC, you agree to receive service-related, appointment/scheduling, customer-support, and other informational SMS messages from us. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary.

Visit: https://www.parachutergv.com/terms-and-conditions to see our privacy policy and terms and conditions.

You may opt out of SMS communications at any time by replying STOP to a message. After you send STOP, we may send a confirmation message confirming that you have been unsubscribed. You may also contact us directly using the contact information provided on our website.

For assistance, reply HELP to a text message or contact us directly.

5. How We Share Personal Information

We may share personal information when reasonably necessary to operate our business and provide our services, including with:

Service providers and vendors that perform services on our behalf, such as website hosting, communications, scheduling, technology, analytics, customer relationship management, or other business-support services.
Contractors or business partners who need information to provide services requested by you or by your organization.
Government agencies, educational institutions, workforce organizations, clients, or other organizations when necessary to provide a requested program or service and as permitted by law.
Professional advisors, such as attorneys, accountants, insurers, or auditors.
Government authorities or other parties when required by law, legal process, court order, or to protect our rights, safety, property, users, or others.
A successor organization in connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction.

We do not sell your personal information.

We do not share SMS consent or mobile phone numbers with third parties or affiliates for their own marketing purposes.

If a service provider processes personal information on our behalf, we expect that provider to use the information only for the services it performs for us and in accordance with applicable privacy and security requirements.

6. Cookies and Similar Technologies

Our website may use cookies, analytics tools, pixels, or similar technologies to help operate the website, understand website usage, improve functionality, and measure the effectiveness of our communications.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.

7. Third-Party Websites and Services

Our website may contain links to websites, applications, or services operated by third parties. We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party website or service before providing personal information.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain business and financial records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate business interests.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should use appropriate caution when submitting information online.

10. Your Choices and Rights

Depending on applicable law, you may have rights concerning your personal information, which may include requesting access to, correction of, or deletion of certain personal information.

You may also:

Opt out of SMS communications by replying STOP.
Request assistance by replying HELP to SMS messages.
Unsubscribe from certain email communications by using the unsubscribe instructions included in the applicable communication.
Contact us to ask questions about how your information is used.

We may need to verify your identity before fulfilling certain requests.

11. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our website.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

When we make changes, we will update the “Effective Date” at the top of this Privacy Policy. Your continued use of our website after an updated Privacy Policy is posted means that you acknowledge the updated policy.

13. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or our SMS communications, please contact:

Parachute RGV LLC
Email: info@parachutergv.com

Please use the contact information provided on our website to submit privacy-related questions or requests.